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Overzicht Madurodam met ondergaande zon

Frequently asked questions about hosting an event at Madurodam

Have a question? We’re happy to help!
Below you’ll find the questions we receive most often, along with the answers, of course.
Nice and easy. Can’t find your question? Feel free to get in touch with us.
We’re happy to think along with you and help you create the perfect event.

1. About Madurodam Events

Why do companies and organisations choose Madurodam Events?

Madurodam is much more than an event venue. You host your event in a place where the very best of the Netherlands provides the perfect backdrop. Modern event spaces, personal guidance and a visit to the theme park come together to create an experience that inspires, connects and leaves a lasting impression.

What types of events is Madurodam suitable for?

From conferences and meetings to team days, corporate events, company celebrations and dinners: Madurodam offers seven modern event spaces for 20 to 1,200 guests. Together, we’ll find the space and setup that best suits your event.

Is a visit to the park included?

Yes. During your event, guests can explore the theme park. This offers plenty of opportunities for a walk among Dutch highlights, an informal break in one of our attractions or an activity as part of your programme.

What makes Madurodam different from other event venues?

An event at Madurodam is about much more than simply hiring a room. Guests can explore the park, take part in activities or discover the Netherlands together between sessions. In addition, every event contributes to the Madurodam Children’s Fund.

2. Event Spaces and Options

How many guests can you accommodate?

Our event spaces are suitable for gatherings of 20 to 1,200 guests. By combining different spaces, we can accommodate almost any type of event.

Which event spaces can we hire at Madurodam?

Madurodam offers seven unique event spaces, each with its own character. From inspiring meeting rooms to atmospheric spaces for dinners, drinks and evening celebrations, we’ll help you find the venue that best suits your event.

Can multiple spaces be combined?

Yes. Many clients combine, for example, a plenary session with breakout rooms, drinks on the terrace and a dinner or party in another event space.

Can I organise a meeting at Madurodam?

Yes. Madurodam is an inspiring venue for meetings, brainstorming sessions, strategy days and business gatherings. Our spaces offer a unique setting where teams can come together and new ideas can take shape.

Can I organise a conference at Madurodam?

Yes. Madurodam offers a wide range of options for conferences and business events. We’re happy to support you with room setups, catering, technical facilities and additional activities.

Can we combine a meeting with an activity?

Absolutely. A business event becomes even more memorable when combined with an activity or a visit to the park. We’re happy to help create a programme that suits your team or organisation.

Can we organise a company party at Madurodam?

Yes. Madurodam is a unique venue for company parties and staff events. With atmospheric spaces, tailored catering and entertainment options, we’ll create a festive experience together.

Can we organise an anniversary celebration or client event?

Yes. Madurodam is a special venue for celebrating a milestone, anniversary or client event. Whether it’s a company anniversary, customer event or relationship event, we’ll create a setting that suits both the occasion and your guests.

Can we organise a dinner or drinks reception?

Yes. From informal drinks to an elaborate dinner or festive evening, our catering team offers a variety of options tailored to your event and audience. Think of a walking dinner, buffet, served dinner or drinks reception with matching bites.

Can we hire the park exclusively?

Yes, it is possible to hire Madurodam exclusively, or to reserve part of the park exclusively for your event. We’d be happy to explore the options with you and create a tailored proposal.

Can we showcase our company during the event? 1 of 2

Yes. There are several ways to bring your brand to life in the park or at the event venue. Think of signage, branding or even personalised elements within the park.

How do you help shape our event?

Our event team thinks along with you from the very first contact about the full set-up of your event. From technology and catering to entertainment, activities, branding and routing: we take as much of the organisation off your hands as possible and make sure every detail is just right.

What activities can we add to our event?

There are plenty of ways to make your event even more special. Think of a treasure hunt through the park, a team-building activity, an attraction as part of the programme or drinks at a unique location among the Dutch highlights.

Can we organise a guided tour?

Yes. Depending on your wishes, we’d be happy to discuss the options for a guided tour or other additional activities.

What can our guests do between programme sessions?

Madurodam truly comes to life between sessions. Take a walk past Dutch highlights, step into an attraction, enjoy a coffee together overlooking the park or organise an informal activity. It creates space for relaxation, inspiration and meaningful connection.

3. Catering & Event Facilities

Does Madurodam provide catering?

Yes. Our in-house kitchen takes care of everything, from coffee and lunch to sharing platters, buffets and elaborate dinners. We tailor the menu to your wishes and the type of event.

Is it possible to arrange our own catering?

In principle, it is not possible to bring your own catering. In some cases, we work with a selection of trusted catering partners. This is always arranged in consultation. We’re happy to think along with you about the options and the right culinary set-up for your event.

Do you cater for dietary requirements?

Yes. Vegetarian, vegan, halal, gluten-free and other dietary requirements are standard for us. Simply let us know your guests’ dietary requirements in advance and we’ll make sure everyone can enjoy the event without a worry.

Is all technical equipment available on-site?

Our event spaces are equipped as standard with modern audiovisual facilities. For additional technical support, we work with trusted partners to ensure your event is taken care of down to the last detail. We’d be happy to hear in advance what additional technical facilities you may need.

Is Wi-Fi available?

Yes. For every event, we create a dedicated Wi-Fi network with a personal login and password. This ensures a secure and stable connection for you and your guests throughout the event.

What happens if it’s hot weather during my event?

When temperatures rise, we activate our heat plan to ensure your guests remain comfortable. We provide additional cooling and comfort measures, including climate-controlled event spaces, extra ventilation and plenty of water available in our breakout rooms.

This way, we do everything we can to make sure your event runs smoothly and comfortably, even on warm days.

Do you have any questions about a planned event? Please feel free to contact your dedicated Madurodam Events contact person.

4. Getting to Madurodam

How easy is it to reach Madurodam?

Madurodam is centrally located in The Hague and easy to reach by both car and public transport. From The Hague Central Station, you can be at our venue in just 10 minutes.

Is there a public transport stop near Madurodam?

Yes. Tram 9 and bus 22 stop at Madurodam, just a short walk from the entrance to the park. This makes the venue easy to reach even without a car.

Is parking included?

Yes. Parking is included with every package. There are approximately 450 parking spaces available, as well as charging points for electric cars.

Is there parking for coaches and touring cars?

Yes. Madurodam also has a dedicated coach parking area. This makes it easy to plan arrivals for larger groups travelling by coach or organised bus transport.

Are there charging points for electric cars?

Yes. Charging points for electric cars are available in our car park. We do advise taking availability into account in advance, especially for larger events.

Is Madurodam suitable for international guests?

Absolutely. Thanks to its central location, easy access from Schiphol Airport and the opportunity to experience the Netherlands in a single visit, Madurodam is a popular venue for international groups.

How do I get to Madurodam from Schiphol?

From Schiphol Airport, you can travel to The Hague by train in approximately 35 to 45 minutes. From The Hague Central Station, you can easily continue your journey to Madurodam by tram or bus.

5. Accessibility & Facilities

What facilities are available for guests with reduced mobility?

Madurodam is largely wheelchair-friendly. The park is easy to navigate thanks to its wide, gently sloping paths. Our restaurants and most attractions are also easily accessible for wheelchair users and guests using a rollator.

Are there disabled parking spaces at Madurodam?

Yes. Disabled parking spaces are available close to the entrance of the park.

Are there accessible toilets at Madurodam?

Yes. There are several accessible toilets throughout the park, including at Taste of Holland, the Panorama Café and on the first floor near the Maduro room.

Is the park easy to navigate for wheelchair users?

Yes. The park is largely step-free and easy to navigate thanks to its wide, gently sloping paths and accessible routes throughout the park.

Is there a lift at Madurodam?

Yes. Where applicable, a lift is available to access the first floor.

Are assistance and guide dogs allowed?

Yes. Assistance dogs and guide dogs are welcome at Madurodam.

Can I receive support during my visit?

Yes. If you have specific wishes or need additional support during your visit, please let us know in advance. We’ll be happy to think along with you.

Can I reserve a wheelchair?

Yes. We have a limited number of wheelchairs available. Please contact us in advance on +31 (0)70 41 62 400 and we’ll be happy to reserve one for you.

6. Event Planning & Service

Will I have a dedicated contact person?

Yes. Throughout the entire process, you’ll have one dedicated contact person within our event team. This way, you’ll always know who to turn to. In addition, our team works closely together, with short lines of communication and the ability to respond quickly when needed.

Can I visit the venue before my event?

Of course. We’d love to welcome you for a personal tour and discuss the possibilities for your event. We’ll have the coffee ready!

How can I request a quotation?

You can easily request a quotation via our website. After that, we’ll contact you to discuss your wishes and create a tailor-made proposal.

You can request a quotation here: Request a quotation | Madurodam Events

 

Do you also help with AV and entertainment?

Yes. Together with our trusted partners, we can provide audiovisual equipment, entertainment and other additional services to complete your event.

What are the possibilities for set-up and breakdown?

Depending on the type of event, there are various options for set-up and breakdown. We always discuss this with you in advance, so that planning, routing and logistics run smoothly. Our event team is happy to advise on the best timings and layout, ensuring that set-up and breakdown can be carried out efficiently without disrupting your event.

Can suppliers easily load and unload?

Yes. Madurodam has dedicated supplier entrances, making loading and unloading flexible and efficient. Together, we determine the most suitable access point for your event and suppliers, ensuring everything runs smoothly and remains well organised.

Are there options for branding and event styling?

Yes. Madurodam offers various possibilities for branding and styling your event, both in the event spaces and throughout the park. Think of signage, visual branding, banners and customised styling elements. We’re happy to explore together what works best within the venue, the guest experience and the overall look and feel of your event.

What are the cancellation terms?

Cancellation terms depend on the type of event, its size and the agreements made in the quotation. These terms are always clearly explained during the proposal process, so you know exactly where you stand before confirming your event.

7. Sustainability & Social Impact

Is Madurodam a sustainable event venue?

Madurodam continuously works on making sustainable choices throughout the organisation. We focus on responsible use of resources, sustainable catering choices and caring for our surroundings.

Does Madurodam have a social mission?

Yes. Madurodam has a special social mission. Through the Madurodam Children’s Fund, we support projects that contribute to the development and wellbeing of children.

8. Contact

I received a discount voucher during a business event. How does it work?

Did you receive a discount voucher for a visit to Madurodam during a business event? We’d love to welcome you (back) to the park!

Simply bring the voucher with you and hand it in at our ticket desk when you visit. You will receive a discount on the current ticket price for yourself and your guests.

The discount voucher is valid until 31 December 2027. Please note that the discount cannot be redeemed online, so make sure to bring the voucher with you when you visit.

We hope you enjoy your visit to Madurodam and look forward to welcoming you soon!

Can’t find your question?

No problem. Every event is unique, and we’re happy to think along with you personally. Get in touch with our event team and discover the possibilities at Madurodam.